Shipping
NZ Shipping
Your order will be shipped via Aramax between 2-5 days of receiving your order. Some items are large/bulky, in which case we may ask you to get in touch for a shipping quote.
International shipping
Please contact us for a quote on Shipping internationally.
Returns and Exchanges
Candles, Room Sprays and Artisan Soap
Unfortunately we cannot offer a return for a change of mind on our Artisan Soaps, Soy Wax Candles and Room & Linen Mists.
We will replace items if they are defective or damaged in transit. Please contact us within 7 Days explaining the fault/issue and we can work through a solution.
Provincial Clothing
We are happy to offer a refund or exchange for items that are the incorrect size or don't suit your needs, as long as they are in their original, unused condition with tags attached. Your satisfaction is our priority!
Please note:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.